Terms of Service
These Terms of Service govern the rights, obligations, and responsibilities of SenseZero Inc. (hereinafter “the Company”) and users in connection with all services provided by the Company (hereinafter “the Service”), including the “WorkerManager” mobile application, the sensezero.io website, and the administration dashboard.
Article 1 (Purpose)
These Terms set out the conditions and procedures for using the Service, the rights, obligations, and responsibilities of the Company and users, and other necessary matters.
Article 2 (Definitions)
The terms used in these Terms are defined as follows.
- “Service” means the industrial safety and health monitoring platform provided by the Company, comprising the WorkerManager mobile application, the sensezero.io website, the dashboard.sensezero.io administration dashboard, and all associated API and BLE beacon infrastructure.
- “User” means any member or non-member who uses the Service pursuant to these Terms.
- “Member” means a person who has registered for the Service, entered into a usage agreement with the Company, and been assigned a user ID, including the following roles.
- Worker (worker): A person who measures and transmits their own safety and health data at an industrial worksite and receives safety alerts from the Service.
- Company Administrator (company_admin): A person who manages the worksite, workers, beacons, and work schedules of their affiliated company.
- Super Administrator (super_admin): An operator entrusted by the Company to manage the entire company-level operation.
- “Client” means a corporation or business operator that has entered into a separate service agreement with the Company and uses the Service for its affiliated workers.
- “Content” means all information, data, text, images, software, designs, and other materials provided through the Service.
Article 3 (Effect and Amendment of Terms)
- These Terms take effect when posted on the Service screen or otherwise notified to users.
- The Company may amend these Terms within the scope permitted by applicable laws, including the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilisation and Information Protection.
- When amending these Terms, the Company will specify the effective date and reasons for the amendment and give notice through the in-service announcement board at least 7 days before the effective date. For changes unfavourable to users, notice will be given at least 30 days in advance, with individual notification by email or in-app push.
- If a user continues to use the Service after the effective date of the amended Terms, the user is deemed to have agreed to the amended Terms. Users who do not agree may request withdrawal of membership.
Article 4 (Rules Other Than These Terms)
Matters not specified in these Terms, and the interpretation of these Terms, are governed by individual terms and operating policies separately established by the Company, as well as applicable laws such as the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Personal Information Protection Act, the Act on the Protection and Use of Location Information, and the Occupational Safety and Health Act, or by applicable trade practices.
Article 5 (Formation of Service Agreement)
- A service agreement is formed when a user applies for membership in accordance with the procedures established by the Company, having agreed to the content of these Terms and the Privacy Policy, and the Company accepts such application.
- Worker accounts may be registered directly by the user or bulk-registered by the affiliated company (employer) through entrustment.
- The Company may decline a membership application or subsequently terminate a service agreement in any of the following cases.
- The application is not made under the user’s real name, or uses another person’s identity.
- False information is entered, or information required by the Company is not provided.
- A child under the age of 14 applies without the consent of a legal guardian.
- A duplicate application is submitted using the same identifying information as an existing member.
- The applicant has previously lost membership status under these Terms (except where the Company has approved re-membership).
- Other cases where the Company deems it necessary based on reasonable judgement.
Article 6 (Provision and Modification of Service)
- The Company provides the following services.
- BLE beacon-based work-zone entry, exit, and presence recognition
- Attendance and working-hours records, and work schedule management
- Emergency call (SOS) initiation, receipt, and response management
- Health-indicator monitoring and anomaly-detection alerts via wearable device integration
- Automatic alerts for environmental hazards such as heatwaves and cold waves
- TBM (Tool Box Meeting) inspection and safety-training history management
- Statistics, analysis, and reports via the administration dashboard
- Any other services additionally developed by the Company or provided through partnerships
- The Company may modify part or all of the Service for operational or technical reasons; where changes are made, the Company will give advance notice of the content of the changes and their effective date.
- The Service is provided 24 hours a day, 365 days a year in principle. However, the Company may temporarily suspend part or all of the Service in the following cases, and will give advance notice accordingly. Where urgent circumstances make advance notice impossible, post-hoc notice may be given instead.
- When operationally necessary for system inspection, maintenance, replacement, or scheduled maintenance
- When force majeure events, power outages, communication failures, or service-equipment failures occur
- When normal service provision is difficult due to a surge in usage or large-scale cyberattacks
- When required by applicable law or a government order
Article 7 (Management of Member Information)
- The member is solely responsible for managing their ID, password, and authentication credentials, and may not transfer or lend them to any third party.
- If a member becomes aware of theft or unauthorised use of their ID or password, they must immediately notify the Company and follow its instructions.
- The Company bears no responsibility for damage arising from a member’s failure to give the notice referred to in paragraph 1, or failure to follow the Company’s instructions.
- If any member information (email, mobile phone number, affiliation, emergency contact, etc.) changes, the member must update it promptly; the Company bears no responsibility for any disadvantage caused by a failure to do so.
Article 8 (Obligations of the Company)
- The Company does not engage in any acts prohibited by applicable law or these Terms, or contrary to public morals, and makes its best efforts to provide stable Service.
- The Company maintains security systems to protect users' personal information, and publishes and complies with its Privacy Policy. Details are set out in the separately posted Privacy Policy.
- If the Company recognises that an opinion or complaint raised by a user is legitimate, it will address the matter and notify the user of the outcome.
Article 9 (Obligations of Users)
- Users must not engage in any of the following acts.
- Registering false information when applying for membership or updating account details
- Misappropriating or making unauthorised use of another person’s information
- Unauthorised alteration, reproduction, or distribution of information posted by the Company
- Infringement of the Company’s or a third party’s intellectual property rights, including copyright
- Defaming the Company or a third party, or interfering with their business
- Posting or publishing obscene, violent, or other content contrary to public morals through the Service
- Using the Service for commercial, advertising, or profit-making purposes without the Company’s prior consent
- Any act that disrupts the stable operation of the Service, including hacking, cracking, automated scripts, and malware distribution
- Misuse of the safety-monitoring system, including falsifying industrial-safety data or making false SOS calls
- Any other act in violation of applicable law
- Users must comply with applicable laws, these Terms, usage guidelines, notices announced in connection with the Service, and matters notified by the Company, and must not engage in any act that interferes with the Company’s operations.
Article 10 (Restriction of Service Use and Termination of Agreement)
- A user may request withdrawal of membership at any time through the “Settings → Account” menu in the Service or by contacting the Privacy Officer by email, and the Company will process such request without delay in accordance with applicable law.
- The Company may restrict or suspend a member’s use of the Service, or terminate the service agreement, without prior notice if the member violates the obligations in Article 9 or falls within any of the following cases.
- Violation of these Terms or applicable law
- Infringement of the rights, reputation, credit, or other legitimate interests of another user or a third party
- Acts that disrupt or risk disrupting the stable operation of the Service
- Termination of the employment relationship with the Client or loss of eligibility
- When restricting use or terminating the agreement, the Company will notify the user of the reason and the date. However, where there are urgent circumstances, notice may be given after the fact.
Article 11 (Management of Posts and Data)
- Copyright in posts made by users within the Service (text, photos, TBM inspection materials, etc.) vests in the relevant user or the Client to which the user belongs.
- Users grant the Company a non-exclusive, royalty-free licence to use such posts for the purposes of operating, improving, analysing, and promoting the Service (in a form that does not identify individuals).
- The Company may delete or move the following posts, or refuse their registration, without prior notice.
- Content that defames another person or infringes their privacy
- Content contrary to public order or morals
- Content recognised as related to criminal activity
- Content that infringes the copyright or other rights of the Company or a third party
- Content that otherwise violates applicable law or the Company’s operating policies
Article 12 (Processing and Retention of Industrial-Safety Data)
- To assist employers in fulfilling their occupational health and safety obligations under the Occupational Safety and Health Act and other applicable laws, the Company collects, stores, and provides industrial-safety-related data including users’ attendance records, work history, zone entry and exit records, and SOS incident records.
- For their own safety and the safety of their colleagues, users must cooperate in good faith with the Company’s and employer’s instructions regarding wearing BLE beacons, granting location permissions, and wearing safety equipment such as helmets and safety belts.
- Industrial-safety activity records may be retained for up to 5 years in accordance with the Enforcement Rules of the Occupational Safety and Health Act. For further details on location-information processing, please refer to the separately posted Privacy Policy.
Article 13 (Emergency Response)
- The Service is a tool to assist in the early detection of user emergencies and is not a substitute for a medical device or a statutory emergency medical service.
- When a user activates the SOS function, or the system detects an anomalous signal (fall, abnormal heart rate, heatwave, cold wave, etc.), the Company may automatically send notifications to the employer-side administrator and pre-registered emergency contacts.
- False or malicious SOS calls constitute grounds for restricting Service use under Article 9, and the user concerned bears responsibility for any damage caused to a third party as a result.
- In a genuine emergency involving a threat to life or person, you must report directly to a statutory emergency medical institution such as 119; the Company bears no responsibility for consequences arising from reliance solely on this Service.
Article 14 (Paid Services and Payment)
- The Company may provide certain features on a paid basis, in which case the applicable fees and payment terms will be announced in advance.
- Fees and payment terms for corporate clients are governed by the separate service agreement entered into between the Company and the Client.
- Matters concerning refunds, withdrawal of application, and termination of contract for paid services are governed by the Act on the Consumer Protection in Electronic Commerce and the operating policies separately established by the Company.
Article 15 (Intellectual Property)
- All intellectual property rights in the software, design, text, images, trademarks, logos, and other elements included in the Service vest in the Company or the legitimate rights holder.
- Users may not reproduce, transmit, publish, distribute, broadcast, or otherwise use, or permit any third party to use, information obtained through the Service in which intellectual property rights vest in the Company or a third party, without the prior consent of the Company or that third party.
Article 16 (Protection of Personal Information)
The Company complies with the Personal Information Protection Act and other applicable laws to protect users' personal information, and establishes and publishes a separate Privacy Policy. These Terms and the Privacy Policy apply together; where there is a conflict between them, the provision more favourable to the user's rights and interests prevails.
Article 17 (Disclaimer)
- The Company bears no responsibility where it is unable to provide the Service due to events beyond its control, including natural disasters, war, power outages, communication failures, hacking, or DDoS attacks.
- The Company bears no responsibility for disruption to Service use caused by the user’s own fault, including loss or malfunction of devices, inadequate password management, or revocation of permissions.
- The Company bears no responsibility for the reliability or accuracy of information or materials posted or transmitted by users through the Service.
- The Company has no obligation to intervene in disputes arising between users or between a user and a third party through the Service, and bears no responsibility for damages arising from such disputes.
- Health and environmental indicators and risk predictions provided through the Service are for reference only and do not substitute for medical diagnosis or prescription. Final judgement and responsibility for action regarding outcomes arising from such information rest with the user and employer.
Article 18 (Damages)
Where the Company or a user causes damage to the other party by violating these Terms, the party in breach is liable to compensate for that damage. However, the Company bears no responsibility for damage arising in connection with the use of services provided free of charge, except in cases of intentional misconduct or gross negligence on the part of the Company.
Article 19 (Governing Law and Jurisdiction)
- These Terms and matters relating to the use of the Service are governed by the laws of the Republic of Korea.
- Where litigation is initiated regarding disputes arising from the use of the Service, it shall be brought before the court of competent jurisdiction under the Civil Procedure Act. However, any separate agreement between the Company and the user prevails.
Article 20 (Dispute Resolution)
The Company operates a customer support channel to reflect legitimate opinions and complaints raised by users and to compensate and address any resulting harm. Users may submit their opinions via minsoo@sensezero.io or through the customer support channel, and the Company will handle them promptly and notify users of the outcome.
Supplementary Provision
These Terms are effective from 12 May 2026.